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WORK/LIFE FACULTY AND STAFF LINKS

Harvard University, Office of Work/Life

Work/Life, Harvard Longwood Campus

Work/Life, Faculty of Arts and Sciences

Child Care@Harvard

Faculty Development and Diversity childcare programs

Harvard College Student Employment Office

Harvard Student Agencies

 

FREQUENTLY ASKED QUESTIONS

1.      What is the WATCH Portal?

2.      Who is eligible to use the WATCH Portal?

3.      What types of users are there and what can they do?

4.      How do I find a job?

5.      How do I find a student provider?

6.      How do I sponsor an eligible household member?

7.      How can I edit my profile?

8.      Have student providers on this site been screened?

9.      What if I have a problem with a student provider or an employer who I find on the WATCH Portal?

10.    How is this application secured?

11.    How do I remove myself from the WATCH Portal?

12.    If I have questions, who can I contact?

 

 

1.     What is the WATCH Portal?

The Office of Faculty Development and Diversity and the Office of Work/Life have developed the Web Access to Care at Harvard Portal (WATCH Portal, or “Portal”). The Portal connects members of the Harvard community who are looking for help with those looking for work in the areas of child and family care, tutoring and mentoring, and odd jobs.  Harvard faculty, staff, and students can create and post jobs, search for student providers, and save their favorite providers to their personal profile.  Student providers (i.e., caregivers, tutors/mentors, and odd-jobbers) can create a personal profile, post a resume, and search for jobs based on a variety of attributes. 

 

2.     Who is eligible to use the WATCH Portal?

The Web Access to Care at Harvard Portal (WATCH Portal, or “Portal”) is only accessible to users who are:

  • Harvard employees (faculty or staff)
  • Harvard degree candidate students in the Faculty of Arts & Sciences and Professional Schools
  • Household family members of Harvard employees (faculty or staff) who are at least 15 years of age and have high school or university student status

The HarvardKey system is used for user authentication and Harvard’s central LDAP is used to verify eligibility to the Portal. 

For more information on eligibility, please click here.

 

3.     What types of users are there and what can they do?

Your role at Harvard (i.e., Harvard faculty, staff, student, or eligible household member of Harvard faculty or staff) defines the functionality you have access to in the WATCH Portal. For example:

  • Employees (staff and faculty) can post jobs
  • Students can both post jobs and look for jobs (i.e., be a caregiver, tutor/mentor, or odd-jobber)
  • Employees (staff and faculty) can sponsor their household members
  • Household members can only look for jobs (i.e., be a caregiver, tutor/mentor, or odd-jobber)

 If you have multiple roles (e.g., you are a student and an employee), you will have access to all of the functionality for each of your roles.

The Portal allows Harvard faculty, staff, and students to:

  • Create a user profile
  • Post a job
  • Send out an urgent job blast
  • Find student providers based on school, language, transportation, skills, or other attributes
  • Contact student providers
  • Save their favorite student providers to their profile
  • Suggest a resource for the “Resources” section of the Portal
  • Sponsor a household member to be a caregiver, tutor/mentor, and/or odd-jobber
  • Inactivate or remove their user profile from general viewing
  • View job listings

The Portal allows student providers (i.e., caregivers, tutors/mentors, and odd-jobbers) to:

  • Create a user profile
  • Create, upload, and update a resume
  • Find a job by location and transportation, skill, and background requirements
  • Respond to a job
  • Receive a daily digest with new jobs
  • Be automatically notified when a student provider is needed on short notice
  • Save favorite jobs
  • Suggest a resource for the “Resources” section of the Portal
  • Inactivate or remove their profile from general viewing
  • View student provider profiles

 

4.     How do I find a job?

Prospective caregivers, tutors/mentors, and odd-jobbers can search for jobs on the main page of the "Find a Job" tab. All jobs in the system will be displayed there. If you choose to narrow your search by location or job requirements, the main page will update to display jobs that match your search criteria. You can also use the free text search box to search for a job that may contain a specific term (e.g., math, infant, after-school, dog, etc.).

 

5.     How do I find a student provider?

Harvard faculty, staff, and students posting jobs can search for student providers on the main page of the Post a Job tab. All student providers in the system will be displayed there. If you choose to narrow your search by Harvard School, languages spoken, transportation, or skills required, then the main page updates to display student providers that match your search criteria. You can also use the free text search box to search for a provider whose resume or profile may contain a specific term (e.g., Spanish, CPR, etc.).

 

6.    

Faculty or staff can sponsor their eligible household members to be student providers (i.e., caregivers, tutors/mentors, or odd-jobbers) by following these steps:

  1. Click on the “Sponsor a household member” link in your account settings. You will see a list of currently sponsored users.
  2. Click on the “Add a sponsored household member” link.
  3. Enter the sponsored user’s HUID.
  4. Clicks “Save” to be redirected back to your list of sponsored household members.

Next to the name of each user you have sponsored, you will see an inactivate button which will allow you to remove that sponsoree’s provider role in the Portal.

 

7.     How can I edit my profile?

You can edit your Basic Profile by clicking on the “Edit Profile” link on the main navigation bar. Student providers can additionally edit their resumes by clicking on the “Edit Resume” link. Saved changes are updated immediately.

 

8.     Have student providers on this site been screened?

The WATCH Portal does not screen site users other than verifying daily that a user has a valid Harvard employment and/or student status, or valid HUID and sponsorship in the cases of eligible household members of Harvard faculty or staff.

WATCH Portal users are all members of the Harvard community. Users posting jobs can be Harvard faculty, staff, or students while student providers (i.e., caregivers, tutors/mentors, and odd-jobbers) can be Harvard students or household members of Harvard employees (who are at least 15 years of age and have high school or university student status).

If you have found a candidate on your own but would like assistance in making sure this is the right person for your family, two agencies offer Harvard affiliates discounts on services, from background checks to reference checking and interview support.

  • American Nanny Company – will provide a la carte services for candidates you identify at a 15 percent discount for Harvard affiliates.
  • Parents in a Pinch – offers their NannyCheck services for candidates you identify at a 15 percent discount for Harvard faculty and staff.

 

9.     What if I have a problem with a student provider or an employer who I find on  the WATCH Portal?

The WATCH Portal does not get involved in personal disputes arising from connections made through the site. If your dispute is of a legal nature, please contact the appropriate authorities.

 

10.     How is this application secured?

The WATCH Portal is hosted within Harvard University Information Technology.   The website is built on the Drupal platform and the server architecture is such that neither the Drupal application nor the web content resides on a web server.  The WATCH Portal is only accessible to eligible members of the Harvard community via their HarvardKey/HUID login and the application authenticates users by verifying that they have an active user profile within Drupal.

Secure Sockets Layer (SSL) encryption is a cryptographic protocol for sensitive network communications. All WATCH Portal pages are secured with SSL. 

 

11.     How do I remove myself from the WATCH Portal?

All users have the option to suspend their account at any time. When you suspend your account, you will no longer receive daily digest emails or be visible to other users on the site. If you are a Harvard faculty, staff, or student then your posted jobs will not be visible and if you are a student provider then your resume will not be visible. You will, however, be able to log on to the site and reinstate your account at any time.

 

12.     If I have questions, who can I contact?

If you have any questions about the Portal, please send an email to watch@harvard.edu.